Heat Pump FAQs

Who Are Midland Renewables?
Midland Renewables are fully accredited by the Microgeneration Certification Scheme (MCS), and regulated by both RECC and NICEIC. Our experienced team of technical surveyors and engineers are professional, helpful, and highly trained—ensuring your new heat pump system is designed, installed, and handed over with the highest standard of care.
Is My Home Suitable for a Heat Pump?
Yes—before any installation, we carry out a comprehensive, room-by-room heat loss survey. This ensures:
-
Accurate sizing of the heat pump, hot water cylinder, and radiators
-
Assessment of your home’s insulation levels
-
Identification of the best locations for system components
-
Compliance with permitted development and building regulations
This survey ensures that your system is tailored to your specific property and will perform efficiently year-round.
Do I Need a Hot Water Cylinder?
Yes, all air source heat pump installations require a hot water cylinder. The size of the cylinder will depend on your household's hot water demand—larger households will need larger cylinders.
During your on-site technical survey, we’ll help you determine the ideal location and size for the hot water cylinder.
Do I Need Planning Permission?
In most cases, air source heat pumps fall under permitted development rights, so planning permission is not required. However:
-
If your property is a listed building, you’ll need listed building consent
-
If your home is within the grounds of a listed building, you may need planning permission
If either applies to you, we recommend contacting your local council early, as approvals can take several weeks.
Is There a Warranty Included?
Yes. Our installations come with two layers of protection:
-
Manufacturer’s Warranty: 7 years on the heat pump
-
Workmanship Warranty: 2 years, backed by an insurance-backed guarantee from Midland Renewables
This gives you complete peace of mind throughout the life of your system.
Will a Heat Pump Save Me Money?
In many cases—yes. If you're currently heating your home with:
-
Oil, LPG, or electric systems, you'll likely save money.
-
Gas boilers, your bills may be similar—but you'll benefit from greater long-term savings and fewer replacements.
Heat pumps are up to 4x more efficient than traditional systems, with a lifespan of 15–25 years (compared to 10–15 for gas boilers).
You can also remove your gas meter to save over £200 per year in standing charges.
Additionally, there are special energy tariffs for heat pump users, designed to reduce costs during off-peak hours. We can help guide you toward the best options.
Am I Eligible for the Heat Pump Grant?
The Boiler Upgrade Scheme (BUS) offers a £7,500 grant if you meet the following:
-
You own the property
-
You’re replacing a fossil fuel heating system (including electric boilers)
-
You have a valid Energy Performance Certificate (EPC) from the last 10 years
You don’t need to apply for the grant yourself. Midland Renewables will apply on your behalf and deduct the grant from your installation cost, so you only pay the difference.
Are Heat Pumps Noisy?
Modern air source heat pumps are very quiet—operating between 40–60 decibels, similar to a fridge. Because they are installed outdoors, they must meet strict UK noise regulations. Most customers find the sound barely noticeable.
Do Heat Pumps Work in Cold Weather?
Absolutely. Heat pumps used in the UK are designed to work efficiently down to -20°C. They are widely used in colder countries such as Norway, Sweden, and Finland, where over 40% of homes rely on heat pumps for reliable and cost-effective heating.
What Maintenance is Required?
Heat pumps are low-maintenance, but to ensure maximum performance and lifespan, annual servicing is recommended. This includes:
-
Checking and cleaning components
-
Ensuring refrigerant levels are correct
-
Testing electrical and safety systems
Midland Renewables offers a range of affordable service and repair plans to keep your system running smoothly.